Download the latest driver, firmware, and software for your HP Officejet J All- in-One Printer is HP’s official website to download drivers free of. Prepare and assemble the physical parts of the HP Officejet J series All-in- One before Load the alignment sheet on the scanner glass for scanning. A ‘No Scan Options’ message displays on the printer when trying to scan with a printer released before

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Unable to determine warranty status.

HP Customer Support – Software and Driver Downloads

Get the printer’s IP address from the printer control panel or by printing a network configuration page. Select a color option for the type of image or document you are scanning. Open Finderclick Go in the top menu bar, click Applicationsand then j7500 Image Capture.

The Virtual Agent is currently unavailable. After completing the software installation, repeat the steps in this document to add Scan to options in the printer control panel menu.

Click the file with Scan in the name to view the scan. If the installation failedthe firewall software is not causing the issue.

HP Officejet J All-in-One Printer series – Driver Downloads | HP® Customer Support

HP’s driver suite for printers and multi-function devices Supplier: Windows and Windows XP: To save your scans to a folder on the Mac, click Send in the bottom right corner of the window, and then click Folder. Microsoft Internet Explorer m5700 or higher. Remove all j570 materials. Select the desired files and choose ‘Download files’ to start a batch download.


See your browser’s documentation for specific instructions. We were unable to find any drivers for your product.

Make sure that pop-up windows are not blocked in the browser. If your printer has an automatic document feeder ADFuse it to scan multiple page documents at one time. Use the Arrow keys to scroll through the languages.

Select from the products you own.

If you do not have access to the folder you want to save the scan to, save to a folder that you can access. How do I perform a first-time scanner setup? If the printer is connected to your home network, leave it connected. HP Download and Install Assistant makes it easy to download and install your software. Place the item on the scanner glass or load it into the automatic document feeder ADF.

HP Officejet J All-in-One Printer series Troubleshooting | HP® Customer Support

Asia Pacific and Oceania. Try to scan again. Please try again shortly. This product was sold by a reseller. To resolve this problem, enable Scan to computer from the HP Utility. To get all functionality of this printer working under Linux, especially also the non-printing features, like scanning, printer status, maintenance, and photo download from memory cards, use the HPLIP go package from HP.

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Click the Where ti, and then select a folder to save the scan to. Attach the control panel faceplate, if not attached If the control panel faceplate is not already attached, do the following:. If you do not meet these requirements, you can manually attach the file to an email message by saving the scan to a folder on j57700 computer. The serial number provided does not match the previously selected product. Please try again shortly. Enable the scan to computer connection: Click Adjust to change color settings, click Straighten to change the angle of the scan, or click Crop to change the scan to a standard or custom paper size or to crop out part of the scan.


You must save photos in the PDF format to save them all in one file. Re-enable the firewall in the Print and Scan Doctor, then continue to the next step.

Printer Specifications for HP Officejet J5700 All-in-One Printer Series

A Scan Unsuccessful error displays on the printer. Product has been exchanged: How does HP install software and gather data?

Please download and install the latest HP recommended software for your device from www. Javascript is disabled in this browser.

Thus, the warranty has been removed from this product. An older version of HP Easy Scan is installed: Javascript is disabled in this browser. To change brightness, contrast, and resolution settings, click Adjust the quality of the scanned picture.

The HP software generates a preview of the scan. Look for help in our forum for printers up HP and Apollo.